Effective Date:01 June 2026
At Nine Blocks, we strive to provide high-quality architecture, construction, and interior design services with complete transparency and professionalism. This Refund & Cancellation Policy outlines the terms related to project cancellations, payments, and refunds.
Any consultation fees, booking amounts, or advance payments made for architecture, construction, or interior design services are subject to the terms agreed upon during project confirmation.
Clients may request cancellation of a project or service by contacting Nine Blocks directly through phone or email.
Project Requirements
Cancellation requests must be submitted in writing through email or official communication channels.
If the project has not yet started, partial refunds may be considered based on the work already completed.
Once design work, planning, site visits, material procurement, or construction activities have started, cancellation charges may apply.
Any third-party costs, material costs, or labor charges already incurred are non-refundable.
Refund eligibility depends on the nature and stage of the project.
Refunds are only applicable in cases approved by Nine Blocks management.
Advance payments made for completed design work, consultations, drawings, planning, or executed construction work are non-refundable.
Refund processing timelines may vary depending on payment method and project status.
Approved refunds, if any, may take 7–15 business days to process.
For interior design and construction services:
Payments made toward custom materials, furniture, fabrication, site execution, or contractor services are non-refundable once the order or work process has started.
Delays caused by external vendors, weather conditions, or material availability will not qualify for refunds.
Clients may request modifications or revisions during the project timeline. Additional charges may apply depending on the scope of changes requested.
For cancellation or refund-related inquiries, please contact:
Nine Blocks
